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Daniel Bernhard, chief executive officer of ICC, says the insights shared show that working with newcomers leads employers to innovate by incorporating new perspectives and processes in their work. “The data shows that if you can bring people from around the world to play on your team, you’re going to have an edge over other teams where people have the same experiences and are more likely to see things the same way,” he says.
The ICC-Deloitte report suggests that employers can tap into newcomer talent more effectively if they adopt a “culture of ambition.” Leaders surveyed recognized the benefits of having a diverse work force, but they noted that their teams often struggle to invest in creating new recruitment and onboarding policies to support immigrants.
Another respondent noted how attitudes of current employees toward immigrants can also hamper their integration in the workplace. They cited, for example, the tendency among some immigrants to work longer than Canadian-born workers, which can threaten the desire to encourage work-life balance. “One thing employers should do is rediscover their humility and remind themselves why when someone with an unfamiliar name from an unfamiliar country and different experience comes across your desk, there’s a possibility that person knows something you don’t know,” says Mr. Bernhard.
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