Business lessons from Taylor Swift's Eras Tour

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Taylor Swift's Eras Tour, which concluded on Dec. 8 at Vancouver's BC Place Stadium, will be remembered as one of the most successful and transformative cultural events in music history.

Taylor Swift's Eras Tour, which concluded on Dec. 8 at Vancouver's BC Place Stadium, will be remembered as one of the most successful and transformative cultural events in music history.Grossing an astonishing $2.08 billion through ticket sales alone, the 149-date spectacle captivated over 10 million fans worldwide.

Companies that actively involve their customers in meaningful ways — through feedback, interactive campaigns, or events — create stronger bonds and encourage brand advocacy.Swift's pricing strategy also offers valuable insights. With an average ticket price of $204, the Eras Tour generated unprecedented revenue while remaining accessible enough to attract a diverse audience.

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