Ms Devlin said she had higher expectations of her insurance company.
"The first thing we recommend is that people go back to their insurer and request that the insurer conducts a review of their decision," he said.Around 87 per cent of matters before AFCA resolve without the need for a decision. "There was a report released by ASIC in the last day or two that really puts disclosure across the board as being a serious issue and something that consumers really do not understand the complicated nature of many insurance documents," he said.
She said if its customer was at fault and met the relevant contractual obligations, it would indemnify the customer for third-party losses.
Insurance Company representatives LIE when selling insurance and they will say anything on the phone, people need to record conversations over the phone when speaking with dishonest insurance companies. How do you know their lying? Their lips are moving!
One should always make a police report of accident & when you apply for insurance always put the details of drivers on the form then you won't have to call 'many times' to check who is insured to drive vehicle. abcnews
If her daughter was learning to drive, she probably should have been named - but - my insurance just has a higher excess for an unlisted driver - hell how do you sell an privately owned car if the buyer is not covered for a test drive?