Businesses that rely on communicating to thousands of customers, often at the same time, have had to make use of document automation in one form or another.
As such, they expect more from their insurers, banks, medical schemes, and others. They don’t want friction and they want their contracts, claims, policies, benefits and all other correspondence to be quick, clear, personalised and even interactive. In other words, customers have outgrown classic document automation.
However, unlike something as specific as legacy document automation, the concept of customer communication management has evolved into its own rapidly growing IT services subset. CCM affords businesses the ability to keep up with customers and gain a competitive edge by entirely redefining speed to market best practice.
Just how has technology evolved to this point? A modern CCM platform such as GhostDraft does not need to replace or be molded into the code of back-end systems. APIs create a separation layer, allowing the platform to have a light footprint in the organisation – It can communicate with any system and live alongside legacy systems.
This enables them to deliver benefit and value to their customers quicker, while at the same time building out a flexible set of systems that can be used in the future to adapt to both customer and business needs.
Wir haben diese Nachrichten zusammengefasst, damit Sie sie schnell lesen können. Wenn Sie sich für die Nachrichten interessieren, können Sie den vollständigen Text hier lesen. Weiterlesen:
Switzerland Neuesten Nachrichten, Switzerland Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
Nedbank Broadens Its Horizon in Partnership Expansion - IT News Africa | Business Technology, Telecoms and Startup NewsNedbank and SAA Voyager have unveiled an exciting expansion of their partnership. Convert SAA Voyager Miles to AvoPoints for convenient shopping on Avo SuperShop, featuring favorite brands with speedy delivery. Privesan Naidoo, Nedbank Executive in Trading Products, shares their enthusiasm: “We are thrilled to advance our enduring collaboration with SAA Voyager. It has been warmly embraced […]
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »
TikTok Crosses 4.4 Billion Lifetime Downloads - IT News Africa | Business Technology, Telecoms and Startup NewsAccording to data presented by OnlyAccounts.io, after one of the best quarters in the app`s history, TikTok crossed more than 4.4 billion..
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »
Revolutionizing Healthcare Analytics with SAS® Health - IT News Africa | Business Technology, Telecoms and Startup NewsSAS launches SAS® Health, an end-to-end healthcare analytics solution, addressing data integration challenges in the healthcare sector for improved analytics deployment. Transforming Healthcare Data Management and Patient Care with a Unified Approach This solution streamlines health data management, enhances data governance, and expedites patient insights. These insights, spanning from proactive identification of clinical staffing gaps […]
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »
Google Introduces New Bard Update - IT News Africa | Business Technology, Telecoms and Startup NewsGoogle announces Bard's most advanced model to date. Bard seamlessly integrates with Google apps and services...
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »
PwC Nigeria Tech Talent Bootcamp IDs Leaked - IT News Africa | Business Technology, Telecoms and Startup NewsThe latest Cybernews research team investigation revealed that participants in PricewaterhouseCoopers (PwC) Nigeria Tech Talent Bootcamp..
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »
HP Work Relationship Index Reveals Startling Information - IT News Africa | Business Technology, Telecoms and Startup NewsHP Inc. today unveiled groundbreaking findings from its first HP Work Relationship Index, a comprehensive study that explores employees’...
Herkunft: ITNewsAfrica - 🏆 27. / 59 Weiterlesen »