Driverless car company Cruise suspends operations in Austin, nationwide

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Austin officials said residents complained about the cars not operating properly. The company’s suspension follows the launch of a federal investigation into incidents with pedestrians in San Francisco.

Autonomous Cruise cars in downtown Austin on Sept. 26, 2023. Cruise, a San Francisco-based autonomous car company, is one of several companies that have been testing vehicles in Austin.Thursday. Cruise said it was reevaluating its operations and trying to earn public trust after it became the subject of aIn an email to KUT, the company said the decision is not related to any new on-road incidents.

“We have decided to proactively pause driverless operations across all of our fleets while we take time to examine our processes, systems, and tools and reflect on how we can better operate in a way that will earn public trust,” the email said.Austin City Council member Paige Ellis, who chairs the city’s mobility committee, said Austinites had complained the city wasn’t doing enough to vet Cruise.

“What’s difficult is the City Council doesn’t have a lot of leverage for these companies to operate in a state like Texas,” she said. “Oftentimes the Legislature says we cannot change the rules city by city to make sure we are allowing for technological advances that are good for the city.” City Council member Zohaib “Zo” Qadri said he often received complaints about Cruise cars obstructing traffic or scaring his constituents.

“Most of the folks reaching out to us were in downtown, UT,” he said. “Everything from ‘I was a pedestrian, cyclist or in a car myself and a Cruise car almost hit me,’ to ‘a Cruise car has stopped in the middle of an intersection,’ or ‘several cars have stopped.' There was a fear."“As someone who has honestly dealt with Cruise cars myself … it never seemed like they were ready for prime time,” he said.Independent Texas reporting needs your support.

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