It has taken just two months for Octopus Energy to migrate all Shell Energy customers onto its systemsThe first Shell Energy customer was transferred over to Octopus' systems just before Christmas to test the process, with the actual migration starting on January 30.
Greg Jackson, founder of Octopus Energy, said: "We are thrilled to have completed the transfer of all Shell Energy customers to Octopus Energy, achieving this milestone in record time."Thanks to the effectiveness of Kraken and Octopus' promise of brilliant customer service, we have seamlessly transitioned customers to our platform while ensuring a smooth and hassle-free experience.
The acquisition of Shell Energy's customer base has now catapulted Octopus Energy to become the UK's second-largest energy supplier with 6.8 million customers.Inside Primark's new store as it DOUBLES in size with feature that’ll divide fansHow to cut energy costs and get help with FOUR key household bills
If you fall into debt, you can always approach your supplier to see if they can put you on a repayment plan before putting you on a prepayment meter.If your supplier offers you a repayment plan you don't think you can afford, speak to them again to see if you can negotiate a betterBritish Gas also offers help via its British Gas Energy Trust and Individuals Family Fund.