Airbnb CEO shares the mistake he made while conducting Covid-era layoffs: ‘A company's not a family'

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There’s a common trope in business, especially among startups: Your colleagues are your family. That’s a damaging mindset to have, says Airbnb CEO…

24/7 New York news stream: Watch NBC 4 free wherever you areto employees explaining that the company would conduct layoffs."I have a deep feeling of love for all of you," he wrote.among tech companies pre-Covid, with perks like free food, dry cleaning and in-office gyms encouraging employees to spend more time in the office than with their actual families.

"I wrote that letter fairly quickly," said Chesky."I didn't have a lot of time, and so I wrote what I felt and that's what I felt, and I was pretty emotional when I was writing it. And it is true that a company's not a family. In fact, we had to make that pivot.""We used to refer to ourselves as a family, and then we did have to fire people, or they'd have to leave the company, and you don't fire members of your family," he added.

"In a family, you look after your siblings, your parents, your kids no matter what," he said."They go to jail, they do whatever, you're with them."

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