If taking an airline flight doesn’t generate enough anxiety, there's the march from the arrival gate to the rental car counter. A recent report from the ConsumerAffairs watchdog organization examined consumers’ experiences to rate the best rental car companies from among eight major brands. The highest score possible was five stars, with one star the lowest.That's not an awfully convincing measure of trust.
Among them was Drew, of Lakeville, Minn., who said he rented a car from Alamo at the Sarasota, Fla., airport. After driving off the lot, he said a dashboard warning advised that there was zero percent of life left in the engine oil, suggesting the vehicle had not been serviced recently.
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