Courier company J&T Express explains staff’s violent handling of parcels caught on viral video (VIDEO) | Malay Mail

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Courier company J&T Express explains staff’s violent handling of parcels caught on viral video (VIDEO)

Sunday, 07 Feb 2021 08:45 PM MYTThe viral video showed J&T workers roughly handling parcels in a warehouse in Perak. — Screenshot via Twitter/@ixzulazim

The company said the issue that caused employees to deliberately mishandle parcels in its sorting warehouse stemmed from a misunderstanding by some workers over bonus payments, and denied that it will deduct the regular wages of staff. “Unfortunately, certain employees are not clear about the bonus payment scheme which led to violent sorting of packages on February 4, inciting some employees to make collective disturbances and posting the videos to social media,” the company said in a press statement.

 

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This does not surprise me. Bad experiences is enough. Indifferent and uncontactable customer service. Close down la. Let others employ your dedicated workers.

Damn..I just selected J&T for delivery in Shopee..

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