Firms see rise in candidates ‘ghosting’ interviews amid tight labour market

This is similar to the experience of managers at Great Wolf Lodge in Niagara Falls, Ont. Since reopening in August 2021, after a lengthy COVID-19-induced shutdown, Keith Simmonds, general manager and vice-president of the resort, said, on average, about 40 per cent of candidates ghost interviews. Mr. Simmonds said that number is roughly up about 35 per cent from before the pandemic.

In order to address the ghosting issue, Anne Marie Malleau, Great Wolf Lodge director of human resources, said a recruiter will overbook interviews during peak hiring times, with three to four scheduled for the same half-hour time slot, knowing some candidates won’t show. About 40 per cent of candidates are currently ghosting Big White interviews, he said. In the past they would receive 10 applications for one position to clear mountain bike trails. “Now you’re lucky if you get five applications for 10 jobs,” he said.

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