Southern California residents say car insurance company is unfairly denying claims

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Residents say National General uses a loophole to dodge paying claims, which leaves them with worthless cars yet saves the company millions of dollars.

A pending lawsuit alleges the same.“Something came running across and I just tried to avoid it,” she said.“I could tell right away the car was in really bad shape,” she said.Darconte called her insurance company, National General, and was stunned to learn that they weren’t going to pay up.

“In good faith, I paid my insurance bills every month. I made sure that insurance was there for this very reason,” said Darconte. “The only thing I can assume is it’s done intentionally. Because it’s very easy to make a digital application clear and just have a question that says to please list all the members of your household over the age 14,” he said.

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