By Scott Russell, Chief Revenue Officer and a member of the Executive Board of SAP SE, and Cedric Bru, CEO of Taulia
Two areas that stand out are payments and cash flow management. Recent research from Gartner compared organizations it saw as leading the way with successful AI strategies and implementations with their competitors. The study revealed that 46% of organizations with the most successful AI implementations leverage AI in customer payment forecasting, illustrating the vast potential for AI in this space.But it’s not just about forecasting accuracy.
Another opportunity is around fraud detection. Electronic payments are standard in many countries, and supply chains are increasingly complex, which means the threat of fraud is increasing. AI can detect unusual patterns from typical transaction profiles, minimizing the rejection of legitimate transactions and maximizing the accuracy of fraudulent payments.
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