Woman on KL-S'pore coach that crashed in Johor wants bus company to be 'more humane' after ordeal

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Accident,Johor

Imagine surviving an ordeal like this.

crashed into a ditchEleven passengers were trapped in the vehicle and the windshield had to be cut open to rescue them., who was on the coach, said she was not badly hurt, but her body ached since the accident.

After the crash near Ayer Hitam, according to her, the Stomper and another female passenger were driven by car to Johor Bahru.Since her coach trip was cut short because of the accident, the Stomper contacted Star Qisna about a refund via WhatsApp. The company responded by asking how she managed to reach her destination. When the Stomper said that she took a car, the company asked:"Did you ask the driver who paid the car fare? Company or free?"The company messaged back:"He billed us X 30 the fare you paid." The Stomper had paid around $19 for the coach ticket.That was when the Stomper realised the company had blocked her on WhatsApp.

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