US telehealth companies brace for demand spike as coronavirus spread accelerates

The U.S. telehealth industry, including market leader Teladoc Health Inc, is preparing for a surge in demand as public health officials aiming to contain the fast-spreading new coronavirus encourage use of alternatives to clinic visits and patients seek to avoid public spaces.

"One of the technologies that has emerged loudly is telehealth," said Bruce Pyenson, an actuary and adjunct professor at NYU's school of public health, who has studied influenza pandemics. "Some patients just want to know if they can safely travel ... some are calling with early viral symptoms and some are seeking more information on how to stay safe," she said.

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