Here's how to balance a hybrid workforce of office and remote staff - Business Insider

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How to balance a hybrid workforce of office and remote staff, according to the cofounder of a fintech startup who uses monthly in-person meetings to strengthen her team's connections

is an early-stage fintech that is focused on providing the core banking technology that small, local financial institutions rely on to do business every day.

But one St. Louis-based startup is bringing cutting edge tools to Main Street banks and using a hybrid workforce of in-office and remote staff to do it.is an early-stage fintech that is focused on providing the core banking technology that small, local financial institutions rely on to do business every day.

"From day one, we've always operated from the mindset of having multiple teammates that are not all in a centralized location, so what is the best way for us to work together as a team?" Lockhart said."First and foremost, over-communicate," Lockhart said. "Assume that no one knows anything, so everybody stays on the same page."

"Provide two touch points — one at the beginning of the day, one at the end — so your teammates know where you are," she said. "Like most successful relationships, it all comes down to communication."Closely tied to the priority on communication is finding what Lockhart calls a cadence for the schedules and routines of your team.

With people organizing their lives around these occasions, Lockhart said she feels a solemn responsibility to ensure that no-one feels like their time is being wasted. "We should also be making sure that we were building up a team that would be connected to one another in that space," she said, envisioning a purely hypothetical third office for the Neocova.

 

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