Zoom settles with FTC over 'misleading' end-to-end encryption claims - Business Insider

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Zoom just settled with the FTC over allegations it misled customers about video-call encryption

Zoom founder Eric Yuan speaks before the Nasdaq opening bell ceremony on April 18, 2019 in New York City.The Federal Trade Commission announced Monday that it had reached a settlement with Zoom over allegations the company misled customers about encryption and "gave users a false sense of security."

The FTC sued Zoom earlier this year, accusing the company of misrepresenting the security of its videoconferencing software by claiming to offer "end-to-end, 256-bit encryption." Zoom acknowledged in April that it did not in fact offer that level of security and subsequently committed to roll out end-to-end encryption to all users.

As part of the FTC settlement announced Monday, Zoom agreed not to make any misleading security claims in advertising and to continue to ramp up its security practices. There was no financial component to the settlement.

that Zoom misled consumers by claiming end-to-end encryption. The complaint also accused Zoom of misleading people by failing to disclose a Safari browser plugin that automatically opened Zoom when a meeting link was clicked.

 

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