How retailers are handling final-mile delivery challenges this year - Business Insider

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Experts predict final-mile challenges will make or break retailers this year, so many are turning to third-party delivery services or acquiring their own tech

Walmart has placed "pop-up" fulfillment centers inside dozens of facilities as it braces for online holiday sales.How retailers handle the "final mile" — completing the last leg of shipping a product to the customer's doorstep — will determine their sales and success this holiday season.

LaserShip and Roadie are some of the services who will win this year in helping boost retailers' delivery capabilities. This year, however, fulfillment has moved front and center for retail success, as consumers remain wary of lingering in stores and ecommerce is predicted to. And the most essential, yet challenging, element of fulfillment is the "final mile" — completing the last leg of the trip, from the distribution point to the customer's doorstep.

 

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