Santam only insurer refusing to pay business interruption claims

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Auto & General approved the first claim on 10 June and announced it publicly on 19 June, before the Financial Sector Conduct Authority (FSCA) instructed insurers to pay out business interruption claims.

In another win for restaurants and accommodation owners, Guardrisk has decided to adhere to the decision of the Supreme Court of Appeal in favour of Cafe Chameleon, one of the establishments that took it to court for failing to pay out its business interruption insurance claim.

According to the judgment, the infectious disease clause did indeed cover government’s imposition of a lockdown in response to multiple outbreaks of a “notifiable disease”, Covid-19, throughout the country and predominantly in Cape Town where Cafe Chameleon operates. “While we are encouraged by Guardrisk’s commitment to fulfilling its contractual obligation with its clients, we are aware that they are reluctant payers and are likely to be aggressive in their determination of the amounts. In this next crucial step in the process, we are determined to ensure our clients see justice done and receive the fair compensation due to them,” says Ryan Woolley, chief executive officer of ICA.

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Cancel all your policies and go to another provider

Utter nonsense, please fact check before printing incorrect statements. BryteInsurance insurance is still hard at it. Fighting claims as hard as they can.

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