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policies and agree to receive marketing emails from Insider Inc. You agree to have your contact information passed on to the sponsors of this event for the purpose of following up on your interests.The COVID-19 pandemic has brought on a new phase of digital transformation, and if businesses have learned anything about this transition it's that the customer is in the driver's seat.

Companies are forced to reconsider their previous day-to-day operations and strategies as consumer habits everywhere shift into a digital space. A recent survey fromreflects the gains from customer-centric digital efforts, unveiling that companies who are more technologically mature achieve better customer satisfaction, employee engagement, and higher net revenue.

On Thursday, January 28, 2021, Salesforce will host a live virtual event to share best practices and digital tools designed to streamline business processes and deliver superior customer experiences.will include a panel discussion designed to help you implement revenue-generating initiatives into your business strategy.

Speakers include: Amy J. Doherty, EVP, COO, First Command Financial Services, Inc. and Dolly Wagner-Wilkins, CTO, Worldwide Express. Full event details: "IT & Sales: Drive Business Growth Through A Customer-First Digital Transformation," 12:00pm ET, Thursday, January 28, 2021. Registration is free.

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