Covid-19 also hindered overseas operations. Nearly half of respondents said overseas business activities had fallen, with nearly all attributing this to Covid-19. Two-thirds felt that outbound business travel is important for effective operations.
But Mr Lam noted:"Amid the negative impact of the Covid-19 pandemic is the silver lining of a stronger push for digital transformation and manpower development by companies." Nearly half of respondents said staff training had become more important during the pandemic, with a similar proportion saying its importance remained the same. The biggest barrier to training, however, was having limited manpower resources to cover for staff who were undergoing training.
Amid the pandemic, business cost support measures were found to be the most helpful by far, cited by nearly nine in 10 respondents.
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