As hotels regain business, panic buttons are becoming a hot commodity

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Panic buttons are crucial for hotel housekeepers, more than one half of whom report being sexually harassed by guests. As hotels fill up again, the devices and the companies that make them are in high demand.

enacted their own ordinances calling for the use of panic buttons in hotels before the pandemic.

Relay makes hockey-puck-sized communication devices that can operate over cellular networks or WiFi. Though it was primarily focused on two-way workplace communications tech in the hopes of replacing hotels' and property management companies' walkie-talkies, which it says are outdated and expensive, it recently added the panic button feature to its enterprise Relay+ device.

"It basically allows for room-level location tracking when a staff member is in duress. So if somebody needs help, they can signal that with their Relay," Schniepp said. "With lower occupancy rates, which we've suffered from as well as our competitors — the entire industry is suffering from that — there can sometimes be a sense of increased isolation of staff," he said."One of the things that these devices help to combat is that they understand they're interconnected. If there's a security issue or a safety issue, they know that assistance is literally a click away.

 

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What kind of monster harasses housekeeping?

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