. The largest impact will be in food services, retail, hospitality, customer service and office support, most of which are low-wage jobs.Recent research finds that there could be 4.3 million fewer food and customer service jobs and nearly 1 million fewer office support jobs in the U.S. in 2030 than would have been the case without the pandemic
Finally, jobs paying in the top 30% of wages — such as those in healthcare and the STEM professions — are set to grow. But these require a very different mix of skills and credentials than the low-wage jobs that are disappearing. Training displaced workers thus will become a major priority. The potential mismatch between future skill requirements and available jobs presents an opportunity to reimagine work, the workforce and the workplace for employers of all sizes. But it also increases the urgency of funding and creating effective training and income-support programs for workers who are forced to shift occupations.
Building a “good jobs” future is possible. But, as the California Future of Work Commission points out in aLaura Tyson, former chair of the President’s Council of Economic Advisers, is a professor of the graduate school at the Haas School of Business and chair of the Blum Center Board of Trustees at UC Berkeley. Susan Lund is an economist at the McKinsey Global Institute.