T-Mobile customers are left feeling frustrated as hacker comes forward, calling the company's security 'awful'

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An American man living in Turkey claims to be the hacker behind a massive T-Mobile breach, the Wall Street Journal reported. T-Mobile customers are left feeling frustrated by their wireless carrier over security concerns.

Binns gained access to the servers after discovering an unprotected router by scanning T-Mobile's internet address for weak spots, The Journal reported. Over 53 million people had personal information compromised in the hack such as names, addresses, dates of births, phone numbers, Social Security numbers, and driver's license information.

Eddie Richards, a T-Mobile customer from Elizabethtown, Kentucky, told Insider he did not know about the hack until it reached the news. Richards is part of T-Mobile's family plan, and while only the primary account holder was notified of the data breach by the company, he believes that all customers should have been made aware.

"I put two and two together," Richards said, explaining that although he can't prove it's connected to the breach, he feels it is too much of a coincidence. Richards has also started getting more spam calls and messages on his cell phone, including several emails. The Jefferies, who have been T-Mobile customers out of Milwaukee, Wisconsin, for many years, feel let down by the wireless carrier.

 

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