Dr Laura Malone, co-founder of MyClinic365: ‘We’re not like other telehealth companies, because our focus is mostly on patient engagement.’ Picture: Domnick Walsh
Malone is a Kerry-based GP who operated her own practice for 12 years. In 2018, she realised there was a need for an online platform to reduce unnecessary administrative work and improve communication with patients through an always-on, 24/7 hub. Along with Lyne, an IT expert, she started building out the platform and in 2020, MyClinic365 launched in earnest.
Clients of MyClinic365 can easily communicate with their patients and manage prescriptions and appointments. For instance, a GP surgery using the platform could use it to help patients book a Covid-19 vaccine appointment, in the process of which they can deliver tailored messaging like advising patients to wear a short-sleeved top and bring their PPS number.
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