Irish Zara shoppers dealt blow as fashion company introduces charges for returns

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Until now, consumers could return a Zara order for free at a drop off point such as at a Post Office

Fans of fashion retailer Zara have been dealt a blow after the company announced that Irish shoppers will have to pay for returns for the first time.However, people wishing to have their unwanted items sent back to the company will now have to pay €1.95.Zara said on its website: "Returns of orders placed from 05.05.2022 onwards will have a cost of 1.95 EUR, that will be deducted from the refunded amount.

"You only have to present the purchase receipt along with the items you wish to return. You can keep it on your mobile phone, print it out or show your ZARA QR, which you will find by going to the “Purchases” section of the ZARA app. "Bear in mind that if you cannot make it to a physical store yourself, you can allow someone else to go for you."

 

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