‘The System Is Rusty': Executives Defend Industry as Airlines Cancel Scores of Flights

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‘The System Is Rusty': Qantas CEO Defends Industry as Airlines Cancel Thousands of Flights

"And I think it does take a while. The system is rusty, everything was closed down for two years," he added."It is going to take awhile to get that system humming again. It's a huge complicated business, there's a lot of moving parts involved in it."

IATA Director General Willie Walsh, in a separate interview from Doha, said airport chaos and delays are"isolated" and not every airport is experiencing problems. Nevertheless, he added that the airline industry isn't yet"out of the woods" when it comes to recovery. "Yes we want to do better, and yes we will do better. But I would strongly urge consumers looking at the opportunity to fly to reflect on the fact that this isn't happening everywhere," Walsh said."And in the vast, vast majority of cases flights are operating on schedule, without disruption, without any problems at the airport, and I think you can look forward to enjoying the experience of flying again.

Those comments came as thousands more flights were canceled in the U.S. over the weekend and the prior Friday, which was so far the busiest air travel day for the country this year, according to the Transport Security Administration. By Friday afternoon, airlines had

 

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'The system is rusty': Qantas CEO defends industry as airlines cancel thousands of flightsAir travel is roaring back, but not without some significant hiccups, ranging from canceled or delayed flights to lost luggage and long wait times. Rusty = gouging
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