, which resulted in the company coming under fire from politicians in the United States and Europe, and the company taking a severe reputational beating.
"They’re are all new and most of them, to my knowledge, aren’t really game industry people,” an EA source told USA Today. "The person who posted that tweet didn’t know and wasn’t supported properly to ensure something like this didn’t happen." Despite the assurances that EA are still focused on delivering strong single-player experiences, EA has stated they still see the live service model as a major revenue source, which fans and gaming media alike see as detrimental to storytelling in games.have made live services a major part of their financial plans in the online era of gaming, and EA say they have the numbers to vindicate this business practice.
“Live services still encompass over 70% of our business, and that has been a proven, very reliable, highly recurring revenue stream and that will still be the predominant driver in our profit and losses over the long-term," said EA finance officer Chris Suh.