Since the beginning of 2022, several trends have emerged as newsworthy front-runners.
Is passwordless authentication MFA? No. MFA uses more than one authentication factor to verify a user’s identity. MFA systems may use fingerprint scanning as a primary authentication factor and one-time pin message-sending as secondary. The use of two terms interchangeably has come about because many MFA login systems started using passwordless as their secondary authentication factor.
AI/ML is close to a point at which technology is commoditised, simplified, or abstracted and finds itself in the hands of the man in the street. Within five short years, it has gone from initial investment proof of concept research to demonstrating practical, for-profit services and, what we are observing in the industry now is the ability for AI/ML to automate new kinds of customer interactions as services.