Bay Area CIO ORBIE Awards Leadership Recipient on the top challenges and opportunities for today’s IT leadersOver the course of 30 years, David Smoley has led technology transformation efforts at some of the largest companies in the world, including AstraZeneca, General Electric, Honeywell and Flex. His experience includes restructuring IT workforces, deploying cloud solutions, reducing drug development cycle times and staffing technology centers in foreign countries.
“The creative and innovative application of tech to solve business problems has absolutely been a key enabler of business transformation,” he said. “The end result and, in fact, the driving mission has been largely about achieving process improvement, simplification, automation and elimination resulting in huge productivity gains. “Enabling customer and employee self-service through direct access to information via easy-to-use software and visual interfaces.
The rise of mobile computing, allowing work to be done anywhere and anytime via handheld devices. This has greatly impacted manufacturing, field repair/support, retail, sales, etc. Have an operational mindset, identify key metrics, track, set goals, assess performance, provide feedback.