Mark MacGann, the whistleblower behind the so-called Uber Files, said on Wednesday that the ride-hailing company seemed to be taking steps toward improving its work culture, but that its business model was still “absolutely” unsustainable. The Guardian and Le Monde newspapers reported in July that Uber Technologies Inc broke laws and secretly lobbied politicians as part of an aggressive drive to expand into new markets from 2013 to 2017.
” When asked for a comment, an Uber spokesman on Wednesday referred Reuters to a 2020 New York Times opinion piece by Khosrowshahi in which he said “our current employment system is outdated and unfair.” Khosrowshahi had said gig workers would lose the flexibility they have today if they became employees and that rides would be more expensive. The CEO wrote that workers want both flexibility and benefits and added that new laws are required to help them.
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