Onboarding is a critical step, but many companies drop the ball

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Most organizations don’t do a good job onboarding new hires, and a poor experience could hinder a company’s ability to retain new employees

, Webonboarding, a global cloud-based automated recruitment and onboarding company, shared anecdotes of poor onboarding experiences.

Another wrote, “I was given a stack of papers to fill out that had been copied so many times that you could not read them.” Within the first few days, new hires must ideally participate in organizational foundation activities that discuss the “‘why” of the organization and how that’s executed, says Ms. Martins. New employees must be introduced to other individuals across the company as well as become familiar with various internal communication tools, including how to request time off, file expenses or sign-up for new-hire buddy or other mentoring programs.

“Onboarding is the ongoing process of integrating a new member into the team and is not a one-and-done activity,” Ms. Martins says. “When thought of broadly, employee onboarding normally takes three months.”

 

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