A Kelowna woman who's suing an international multi-level marketing company successfully defended her civil claim in B.C.'s Court of Appeal recently. But she still has a ways to go with her lawsuit.
Health Canada issued several recalls for 25 Isagenix products, including a number of shakes and bars, on Oct. 31, Nov. 7 and Nov. 14 of 2020 and Jan. 29, 2021, due to “over-fortification of vitamins.” The company claimed because Harris worked as an “associate” of Isagenix, selling products for commission, she was bound by the “arbitration clause” in her contract. This clause states all claims against Isagenix will be settled by “confidential arbitration,” and all associates waive their rights to a trial in such matters.
“It was basically held in abeyance, nothing's [been] happening on that because we needed to determine the jurisdictional issue,” Trivett said.