Partners in life and business, Jess and Ryane Rose have owned the Wolf Den Tattoo studio and gallery in Denver for five years. Earlier this year, the business they worked so hard to build was hacked on Instagram.
Denver7 Investigates first brought this story into the spotlight when the Wolf Den account was initially taken over. Denver police have since opened an investigation, getting a court order that required Instagram to remove the hijacked account within a two-week window. Instagram never complied. Jess and Ryane shared screenshots of direct messages, written by the hacker. The exchange lays out multiple examples of hate speech and anti-LGBTQIA threats.
“They've had every opportunity, all the information at hand, and they've neglected it. So I almost feel victimized twice — through the hacker and Instagram,” Ryane said. Despite multiple reports by clients and supporters of the Wolf Den flagging the hacked account, Instagram has responded with a generic automated message, stating the hacker “does not violate community guidelines.”“This person is creating a hate crime. Your technology sucks. Fix it,” she said.
TonyKovaleski KellyDietz_7 .I don't get it. Instagram won't obey a court order to shut down the account of a hacker who has stolen thou$and$ from unsuspecting people, but we expect China to sell TikTok to us...so that an American can hack those accounts? Oh, please. Jabberwocky
TonyKovaleski KellyDietz_7 That’s awful, you guys. Hopefully Den7 can help, but hang in there!