Lucas George told News 5 her son drove a rented truck from Miami to her Bedford home, but she hired a company to move all her personal belongings from the truck into her home.
Cuyahoga County Juvenile Court records indicated a juvenile on the moving crew was charged with receiving stolen property in connection with the theft. Lucas George told News 5 the juvenile was ordered to pay her $900 in restitution, but 18 months later she still hasn't received payment. Cleveland Better Business Bureau Director of Operations Ericka Dilworth confirmed the company Lucas George hired, Helping Hand Movers LLC, located in Cleveland, does not have the proper licensing with the Public Utilities Commission of Ohio.
Meanwhile, Dilworth said its crucial consumer check a moving company's online reviews and reports with the BBB and the Ohio Attorney General's Office. Dilworth said consumers must demand a signed contract with a listed price in writing and limit how much up-front money they issue for a moving job.