Insurance company drops customer saying a 'drone' took photos of clutter in yard

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The East Bay man was told he'd lost his insurance because 'drone photos' taken over his property showed hazards in his yard. But the company would not show him the pictures.

The homeowner was shocked when his insurance dropped him, despite 15 years of being a customer without any claims, for a home not in a fire zone.Just as wildfire season gets underway, homeowners insurance is becoming more and more scarce. Some companies aren't writing any new policies, while others are dropping longtime customers. Among them is an East Bay man who was told he lost his insurance -- based on photos taken by a drone over his property.

Sveen was shocked when he got this notice from his longtime home insurance carrier, California State Automobile Association Insurance Group, a AAA insurer.Consumer group accuses Allstate, State Farm of extortion after insurers halt new home policies in CAHis house isn't in a fire zone, and he's never filed a single claim in 15 years. Instead, the notice said CSAA found "debris, hazardous conditions, tires or a dilapidated car" in his yard.

"It's not dangerous, it's not neglected, we are back here, we are using these things," Sveen said. He says it's a lifestyle, not a hazard."We were found guilty and punished, no opportunity to mitigate," Sveen said. "They just said, 'Sorry.' You know, 'We're done, have a nice day,'" Sveen said. "I'm like, what do I do? I don't understand."

 

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