Banff Gondola guest says company didn't appear to have a plan when it broke down

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The popular tourist attraction in Banff National Park stopped working due to a power outage caused by a lightning storm. Some of the guests hiked the 5 1/2-kilometre trail down the mountain Monday night, while others waited until Tuesday morning.

BANFF, Alta. — A photographer who was taking wedding pictures at the top of Sulphur Mountain earlier this week says there didn't appear to be a contingency plan when the Banff Gondola broke down.

Pala Kovacs says she had finished taking photos of the couple, who had eloped in the Banff townsite earlier that day, and they were planning to head back down on the gondola. "We waited around and we were told over different intervals what they were doing, but it was super obvious that they didn't have any kind of contingency plan. However, the staff working up there was really great."The company has said that several hundred guests had to be helped down from the summit Tuesday after the gondola was shut down. Parks Canada said its visitor safety team was involved.

Kovacs said it wasn't as stressful as she expected, but there were children and older guests who had a tougher night.

 

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