"It's all done electronically, you can do everything with us via your smart device,” Mr Donald said.
So instead of calling for customer service, customers must communicate via an online chat with a response promised within 10 seconds. "If you like picking up your phone to your energy retailer it's probably not the choice for you,” Mr Downes said., for a two to three person household, ReAmped will cost around $1370 a year, coming in just ahead of current deals from Alinta and Powershop, Origin Energy and AGL.
While it's only new to market, ReAmped Energy has been developing its online model for more than two years however its customer service in Australia is yet to be tested.comparison website rates Red Energy and Alinta the top for customer relations. "If you're looking for the cheapest possible prices this is a retailer worth looking at," Mr Downes said.© Nine Digital Pty Ltd 2019
and how does this news help the people of Victoria?