A new bride is speaking out after she says a Toronto taxi company left her disabled father-in-law “stranded" on her wedding day, delaying the festivities for hours and leaving him"humiliated."Get the latest local updates right to your inbox
Giancola said she immediately called Beck multiple times, and that, despite explaining the multi-stop ride had been confirmed and prepaid ahead of time, the company just told her that Vaughan was"outside their pick-up area."CTV News Toronto reached out to Beck Taxi for comment. The company did not respond to repeated requests by the stated deadline.
Flora Giancola can be seen above on her wedding day with a phone in her hand. The newlywed says her father-in-law was left stranded for hours on the church steps after a Toronto taxi company failed to pick him up. By then, the newlyweds had been shepherded off —albeit significantly later than planned — to have their photographs taken while Giancola’s parents waited with Chris' father at the church for another hour or so.
Giancola said after the weekend she called Beck Taxi again and was in touch with a customer service agent, but was eventually once again hung up on.