Alviva Group companies complete enterprise voice services rollout

Several Group companies within Alviva Holdings, one of Africa’s largest providers of information and communication technology products and services, have transformed their business communications with enterprise voice services from eNetworks, a wholly-owned Datacentrix company.

In addition, SLA-based services are improving operational efficiencies, eliminating pain points that were intensified by the remote workforce, involving high volumes of minutes from mobile telecommunications providers and the costly use of personal airtime and data for work calls. “It had been identified as a Group-level risk due to its instability, but despite several attempts to rectify this, local support capabilities and costs continued to be constraints on the success of the project.

Aside from call cost reductions, a secondary cost benefit realised by Axiz has been through the use of headsets, he adds, which cost a fraction of the phone sets being considered. “This has translated to major cost efficiencies across Axiz’ 600-strong staff complement.”

Deutschland Neuesten Nachrichten, Deutschland Schlagzeilen

Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.

Alviva Group companies realise major cost, efficiency improvements with enterprise voice services roll-outThe companies have adopted enterprise-grade voice services from eNetworks, a Datacentrix company.
Herkunft: ITWeb - 🏆 45. / 51 Weiterlesen »

New UK sanctions target Iranian drone industry - SABC News - Breaking news, special reports, world,Britain announced new sanctions targeting Iran's military drone industry, in response to Iran
Herkunft: SABC News Online - 🏆 32. / 51 Weiterlesen »

HSRC emphasises aligning curricula with industry's graduate needs - SABC NewsHSRC says there's an urgent need to improve educational curricula to match industry requirements
Herkunft: SABC News Online - 🏆 32. / 51 Weiterlesen »