'Something that is happening that is not right': Utility regulator seeks answers from water company asking West Valley customers to cut back water use

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Liberty Utilities notified customers in the West Valley of voluntary water cutbacks earlier this week. Now an Arizona Corporation Commissioner is asking why.

'Something that is happening that is not right': Utility regulator seeks answers from water company asking West Valley customers to cut back water use

To move to the stage 2 restrictions, the amended plan requires the company to meet specific benchmarks, including, that the"company's water storage or well production be less than 80 percent of capacity for at least 48 hours." "With the high demand last week continuing through the weekend, Liberty Litchfield Park's reservoirs were unable to replenish quickly enough," The spokesperson said in part of the statement."This voluntary conservation ask is pursuant to our tariff and will help us protect our water supply amidst the increased demand."

Hyman also asked the ACC why they don't require Liberty to alert customers to change in usage as well.

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