Complaints against entertainment industry increased by five times in first half of 2024: Case

SINGAPORE – The increase in the number of concerts and events in Singapore has brought on a surge of complaints against the entertainment industry, said the Consumers Association of Singapore on Aug 1.

The firm had promoted the event as one in which lanterns would float in the night sky above Sentosa’s Palawan Green on Feb 21. Other complaints against the entertainment industry were related to concert ticket resellers who took advantage of concertgoers by inflating prices significantly, said Case. Case said that around 21 per cent of online transaction complaints were linked to the entertainment industry, including event and concert tickets.

“As Singapore establishes itself as the region’s premier event and concert hub, we anticipate a further increase in related complaints,” said Case president Melvin Yong.

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Complaints against entertainment industry up five times in first half of 2024: CaseThree-quarters of such complaints were related to the botched Singapore Sky Lantern Festival.
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