The letter claiming extortion by the UAE-based company dated 26th July, 2024 which was signed by Patience Onu titled: “Improper Conduct by Ecobank Nigeria, ETI Specialised Resolution Company Limited,” urged the apex bank to investigate their claims within its power as a regulatory body. The UAE Company further alleged that senior executives of Ecobank were involved in the extortion attempt.
“Your complaint has been forwarded to Ecobank in line with our helpdesk Circular. In view of the involvement of the Consumer Protection Department, your bank may contact you in its efforts to resolve the complaint. “The outcome of the engagement will be communicated to you as soon as possible.” Moreso, checks indicated that the letter of complaint has also been published on the website ecobankextorts.com.
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