Rent the Runway 'back to business as usual' after supply chain chaos

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Rent the Runway's business is back up and running 'as usual,' the company said in a statement on its website on Tuesday, following an uproar of frustrated customers seeing delays on their orders or complete cancellations.

Citing problems in its supply chain, the women's clothing subscription platform had previously stopped taking on new customers.

We built this business for our community, and we are so thankful for the support over these past few weeks. As we continue transforming the traditional model of clothing consumption, we may not always be perfect, but please know that we will never stop investing in making your renting experience the best it can be. We are breaking new ground together — thanks for being on the journey with us.

Rent the Runway earlier this year received a new round of financing that boosted its private-market valuation to $1 billion. The company has now raised more than $330 million.

 

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In 2014 - RTR ruined my daughter’s prom experience because her carefully selected gown wasn’t available at the last minute though reserved weeks in advance and the replacement sent was hideous. The company representative was unapologetic. Guess it was prophetic.

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