IBM's data chief on why an AI culture shift is hard even at tech firms - Business Insider

. While it may seem counterintuitive, that shift can actually be harder in the historically technology-forward companies like IBM, according to Inderpal Bhandari, the company's global chief data officer.

Bhandari knows from experience.

"If you actually had to ask me what is the shortest description of my job, it would be 'change agent and chief,'" he said. "Many CEOs will walk in totally proficient with the technical aspects of the job, but they won't understand that their role is really to be a change agent. And that will then lead them to great difficulties." is building the right team, one aspect that Bhandari says is easier to do in a legacy technology company.

At IBM, Bhandari uses an "adoption and value creation" team to encourage cultural change from the bottom up. The group's mission is to push AI adoption across business unit by explaining the advantages, including faster scale at less cost.

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