Cooking up a new business model during the pandemic

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Just as the pandemic has accelerated a trend in retail towards online sales, so has it hastened the rise of “ghost restaurants”, which offer food but no tables to eat it at

Covid-19 has been calamitous for many restaurants across America, as elsewhere. But for some it has presented an opportunity. . Uber Eats says it now has more than 10,000 delivery-only restaurants on its platform in America, up from 3,000 in 2019.

But smaller, independent outfits have been the nimblest. When the owners of Espita, a high-end restaurant serving Oaxacan food in Washington, realised that survival depended on takeout but that much of its fare, from ceviche to tacos, did not travel well, it started a side-hustle in burgers. “We hoped it would allow us to keep on our staff,” says Josh Phillips, a co-owner. Ghostburger now makes nearly as much as the core business did before the pandemic.

The delivery-only model has its drawbacks. Restaurateurs routinely use the word “hate” when they talk about the third-party delivery apps upon which they depend to reach customers. Though some cities, including Washington, imposed limits on the fees such apps could charge restaurants during the pandemic, they swipe a chunk of the savings restaurants make by going virtual.

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شكرًا لك على تعليقك. سيتم نشر تعليقك بعد مراجعته.

I rather dining out in some occasion, I’d appreciate the atmosphere and good services 💁🏽‍♂️

It's called a takeaway, and no it is not new.

There are too many of them in Noida

Uber founder Travis Kalanick was on top of this. Very smart.. Prescient. Delivery, takeout, online, remote, augmented reality, virtual reality...Whatever it is, as long as it isn't physically 'Here'...This is now the Future and it looks like nothing we've ever seen before...

Good People should eat at their home in order to get healthy food

It's a shame it didn't hasten the demise of all the shit restaurants...

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