“It’s an absolute gong show through security,” said Matthew Green, a member of Canada’s parliament, on Twitter about the long line-up for his morning flight from Toronto to Ottawa.Flair Airlines could stop flying from Toronto – Apr 12, 2022
WestJet Airlines, the country’s second-largest carrier, said it is concerned about the state of services, “given the rapidly increasing number of guests returning to travel this summer.”CATSA said in a statement that new recruits are joining airport teams across the country each week and it is working with partners to improve the situation.
Staffing levels at both CATSA and U.S. Customs and Border Protection, along with health checks on some international arrivals, are creating challenges, said the Greater Toronto Airports Authority , which manages Pearson. “To prevent severe passenger congestion, airport and airline staff are forced to hold passengers on planes and deliberately meter the flow of arriving travelers into the customs hall,” it said on Wednesday.“As the air sector continues to recover, staffing remains an issue that the industry is working as quickly as possible to resolve,” the office of the Ministry of Transport said in a statement.