Emails of some eircom.net users have been permanently deleted in error, company says

EIR HAS SAID that some of its customers have had a tranche of their emails deleted due to an error during an IT upgrade.A statement from eir said: “During an IT upgrade eir webmail data was being moved to a new server, an issue occurred and emails greater than 45 days old were inadvertently deleted and could not be recovered.

“The investigation is underway and the root cause of the issue has been identified. Measures have been put in place to ensure this issue will not happen again.“We will work with them to examine if it is possible to recover lost data that may be held locally on their computers. In February 2020, Eir told its customers who used the eircom.net email service that they would face a monthly charge to continue using it from the end of March.

lovely 😡

What an amateur setup, and you have to pay for that?

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