Bookstore goes viral for post about customer’s $800 return: ‘don’t do this to a small business’

A bookstore owner in Chicago has been receiving words of encouragement after sharing her frustration over a customer allegedly returning an $800 purchase.

“Please don’t do this to a small business, people,” she continued. “That one sale was a third of our rent.”has since been viewed 6.8 million times and has garnered more than 85,600 likes, 5,510 retweets and 880 comments.Twitter users have responded to George’s post by asking where they can make online purchases books or donations to support the indie shop.

Turns out one of our biggest sales last month was for the person to stage their home for the holidays and now they want to return them all.— Rebecca George A Twitter user claiming to be a bookstore employee wrote that the company they work for has a no-return policy for similar reasons.

Awful just awful

It’s only $2400/mo to rent a commercial space in Wicker Park?

I would never think of returned a book to a bookstore unless there was something physically wrong with the book that I didn’t notice at the time of purchase. A book store is not a library.

Rosie is that you?

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Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don’t do this to a small business'A Chicago bookstore owner's Twitter post about an 'expensive' return has gone viral after she alleged a customer returned $800 worth of books that was used as temporary decor. I'd hit them with a big restocking fee That was fraud. I would press charges and let them deal with the courts. If the first question they ask is 'Do you accept returns?' you can be assured they will return it.
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