The CIO role has undergone a seismic shift. No longer relegated to just “keeping the lights on”, today’s CIO is now synonymous with “key decision maker”, in charge of many parts of the business, wielding massive influence within the C-suite and boards.
The promotion of the CIO to mission control was well underway even pre-COVID. Digital disruption’s relentless march was already keeping businesses on their toes, and enterprises scrambled to adopt new technologies in a bid to keep ahead. By extension, CIOs were called upon to lead on innovation to hone their organization’s competitive edge, and uplift the customer and employee experiences.
As a result, CIOs are under intense pressure to perform and deliver results according to hard-hitting business metrics, like creating new business opportunities and revenue streams.To navigate these challenges and discharge their new responsibilities well, CIOs must equip themselves and ensure their tech stack is set up for success from the get-go. Most businesses today operate in a complex technological environment and find themselves having to pivot quickly in reaction to external forces.
This enables them to focus on creating higher value business initiatives. Simply put, CIOs can spend their time innovating, not managing IT.Given the chance to reboot from scratch, most say they would replace half or more of their company’s current technology. Nearly all would consider adding new as-a-service offerings over the next two years.
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