'When will we stop paying for the mistakes of the water companies?' questions caller Herbie

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‘These people should go to jail!’ Caller Herbie is exasperated by the ‘scandalous’ behaviour of water companies, telling SangitaMyska ‘They’ve taken us for fools, and the fools are no longer going to take it’.

Water companies' decision to reap money back for sewage spills through increasing bills, is "scandalous" says Sangita Myska., “I think it’s time for the water companies to lose their license to trade,” adding “They’re laughing all the way to the bank at our expense”.

Their conversation arose as water companies made a £10bn investment to stop sewage spills, which will be paid for by customers through "modest increases to their bills". Demanding “Enough is enough”, Herbie disagreed with the proposal that customers pay for the sewage spills, saying: “Why should we always pay for it?”Listen and subscribe to Unprecedented: Inside Downing Street on Global PlayerHerbie informed Sangita of a “theory” he’s followed his whole life, saying: “When I make a mistake, I pay.

Concluding, Herbie stated: “These people should go to jail, they’ve had the money, they’ve taken us for fools, and I think the fools are no longer going to take it”. There has been public outrage over the multi-million-pound bonuses and dividends paid to water company bosses, despite the vast levels of sewage pumped into UK rivers.

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